If you are doing everything else right in terms of your employees, retention will take care of itself. If you need to announce that 'we have to drive retention,' you have already lost; you cannot explicitly drive retention.
The core idea of a successful business model begins with a clear order of priorities: excited employees first, satisfied customers second, and happy shareholders third.
在商業中,最困難的事情之一並不是擊敗競爭對手或提高股價,而是公平對待所有員工。