“My experience has convinced me that every company, no matter the sector or the size, no matter whether it is an industry leader or an industry laggard, is sitting on a goldmine of untapped ideas. In short, the barriers are the reason a company does dumb things, not the employees themselves. The question is how to mine the gold by identifying and removing hidden barriers. My experience has shown that when a company asks its employees what it can do better — and, most importantly, removes the barriers to change — the results are staggering.” — Neil Smith 感謝您對大師輕鬆讀的愛護，並且全力支持您合理地使用我們為您精心編製的內容。希望未來可以提供您更方便更友善的服務。