一試成主顧
4個關鍵時機讓顧客愛上你
NO.
397
新一代的顧客在網路上做足功課，人人都是精打細算的消費達人。要在顧客忠誠度低的商業現實下生存，唯有搶攻４個關鍵時機，讓顧客對你的品牌情有獨鍾，絕不輕易變心！
THE NEW EXPERTS
Win Today's Newly Empowered Customers at Their 4 Decisive Moments
沒有談不成的事
Getting More的協商智慧
NO.
395
為什麼有人在談判桌上無往不利，有人卻得處處妥協？12 招雙贏策略與4大協商階段，配合個案實戰經驗，教你如何步步為營，為個人、為公司談出最大利益！參見原書網址。
Getting More
How to Negotiate to Achieve Your Goals in the Real World
我的提案人人愛
NO.
387
提案常常被打槍攻擊？
領導學大師科特（John P. Kotter）
傳授4步獨門策略，迎戰4種攻擊手法，化解24種攻擊模式
從今以後，提案上陣，棒棒強打，無往不利
BUY-IN
Saving Your Good Idea from Getting Shot Down
The Innovation Secrets of Steve Jobs
Insanely Different Principles for Breakthrough Success
躲在尷尬中的仿創策略
NO.
384
模仿別人並不可恥，加上自己的創意，就能創造出另一種全新的價值，這些成功的企業，包括IBM、Dell、豐田汽車、本田汽車、波音公司，都從仿創中找到大成長的機會。
Copycats
How Smart Companies Use Imitation to Gain a Strategic Edge
Great Work Great Career
How to Create Your Ultimate Job and Make an Extraordinary Contribution
Everyone Communicates, Few Connect
What the Most Effective People Do Differently
Getting Organized in the Google Era
How to Stay Efficient, Productive (And Sane) in an Information-Saturat...
Linchpin: Are You Indispensable?
How to drive your career and create a remarkable future
Bargaining with the Devil
When to Negotiate, When to Fight
Everything Counts
52 Remarkable Ways to Inspire Excellence and Drive Results
Think Twice
Harnessing the Power of Counterintuition
The Presentation Secrets of Steve Jobs
How to Be Insanely Great in Front of Any Audience
Borrowing Brilliance
The Six Steps to Business Innovation by Building on the Ideas of Other...
Get the Job You Want, Even When No One's Hiring
Take Charge of Your Career, Find a Job You Love, and Earn What You Des...
The Secret Code of Success
7 Hidden Steps to More Wealth and Happiness
In Pursuit of Elegance
Why the Best Ideas Have Something Missing
How to Succeed in Business by Breaking All the Rules
A Plan for Entrepreneurs
Put Your Dream to the Test
10 Questions to Help You See It and Seize It
Everything Is Negotiable
How to Get the Best Deal Every Time
